Technology company Microsoft continues working to restore the availability of its services, which have been inaccessible to many users worldwide since the evening of the 12th of November, reports the BBC.Connectivity issues have affected users of Teams, Outlook, and Copilot—Microsoft’s artificial intelligence agent. In several statements on the X, the company indicated that efforts to restore service availability are yielding positive results, and that it is working to find a solution as quickly as possible.According to the monitoring website Downdetector, reports of issues with Outlook reached nearly 140,000 on the evening of the 12th of November. The BBC understands that the service outage is not linked to a cyberattack. The disruptions affect applications that are part of the Microsoft 365 suite—a service popular among businesses that provides access to essential online tools. For international organizations, these tools are vital for collaborating with colleagues and clients around the world.There have been reports of difficulties accessing certain documents or calendar entries. Copilot is also not functioning properly, while communication and online meeting tools remain unaffected. Microsoft stated that the disruption was caused by the sudden failure of several servers, which overloaded the remaining ones. The company later reported that some services that had resumed operation might become unavailable again, potentially affecting users in various parts of the world.Users in the United States, Japan, and Singapore have reported disruptions.The service outage has also affected other companies, such as artificial intelligence giants Anthropic and OpenAI, which rely on Microsoft’s systems.In October, Microsoft reported disruptions to its cloud computing platform, Azure.Electric vehicle manufacturer Workhorse Group had planned to release its third-quarter earnings report on the 12th of November but rescheduled it to the 16th of November, citing the disruption to Microsoft services as the reason.
Outage in Microsoft services affects tens of thousands of users
